Our corporate mission is to meet and exceed the
expectations of each and every customer. This guarantee reinforces
our commitment to you, the customer. We have no intention of
failing and we back this up with the industries only “money back”
guarantee.
To demonstrate our commitment to total customer
satisfaction, ASET has instituted a "NO EXCUSES, Guaranteed!"
policy. Under the terms of this "NO EXCUSES, Guaranteed!" policy,
"If ASET fails to honor its commitments, you will not be billed for
the associated rental, and you will receive $500 towards your next
rental."
"NO EXCUSES, Guaranteed!" is not
just a product guarantee, but rather a way of doing business. It
encompasses a full range of in-house quality controls and customer
service initiatives. They include: routine surveys to monitor our
performance and your satisfaction, asset management reporting to
ensure that rental applications are a viable part of your
organization's overall systems asset management, and ongoing
customer communications to strategize and review ways in which ASET
can increase the value you receive from your computer
rentals.
